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FAQs
Currently, we only ship to addresses within Mainland UK.
We provide a detailed size guide on each product page. We recommend measuring yourself and comparing your measurements to our chart for the most accurate fit. We generally advise sizing up for the best comfort.
Enter your code in the ‘Discount code’ box at checkout and click ‘Apply’. Please note, only one promotional code can be used per order.
Please use the tracking number provided in your dispatch email to check its status first. If you have concerns, please contact us at info@belvely.uk.
Please contact us immediately at info@belvely.uk. We can only amend the address if your order has not yet been processed and dispatched.
We offer a 30-day return policy from the date you receive your order. Items must be unworn, unwashed, and have all original tags attached.
The customer is responsible for the cost of return postage, unless the return is due to an error on our part (e.g., a faulty item).
Please initiate your return by contacting us directly at info@belvely.uk or by using the form on our Contact Us page. Our team will promptly provide you with all the necessary instructions and details to complete your return smoothly.